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Access the Ascendus Customer Portal
The Ascendus Customer Portal gives you fast, secure access to everything you need: loan details, payment options, contact updates, and more—so you can spend less time on the phone and more time growing your business.
Need help navigating the portal? Explore our FAQ page for quick, easy answers.
Don’t have an account yet? Contact your Loan Consultant or our Loan Service Center to get started.
Ready to log in? Access the Portal →
General Inquiries, Refer a Business, or Partner with Us
(866) 245-0783, option 0
[email protected]
Loan Applications
(866) 245-0783, option 1
[email protected]
Make a payment online
(866) 245-0783, option 2
[email protected]
You can make a payment online via our payment system website.
All you need is your Ascendus loan number and checking account
or debit card information to process your payment online.
Online payments can be made at one time or more regularly by
creating an account. If you believe the account is 30 days late,
or need to make payment arrangements, please call us between
9AM and 5PM EST.
Client Service Center
Make a payment, change address or bank information, or all other account inquiries
(866) 245-0783, option 3
[email protected]
Make a donation
Additional Information
For the hearing impaired, please visit the Federal Communications Commission at
fcc.gov/tty-relay or dial 7-1-1
Since my first loan with Ascendus, I have increased my staff, the number of children I can serve, and raised my credit score by 90 points.
The Ascendus loan kept me from going bankrupt. Through the loan I paid my employees, my rent, my bills, and bought the inventory to keep my restaurant open.
Through the Ascendus loan, I became the owner of my own clinic. Now I can treat whoever I want, whenever I want, in a space that is my own.
