Improving your experience
We listened. Now we are making the portal better.
You told us what was getting in the way, and we are fixing it. Online access is paused while we improve it — and in the meantime, everything you would sign in to do, we can take care of with you today.
Make a payment
Pay online, any time. You do not need the portal and you do not need to call.
Talk to someone
Balances, payoff amounts, statements, documents, draw requests — a real person on our team can sort it out.
What we can help you with right now
- Your balance and next payment
- A payoff amount
- A copy of your monthly statement
- Line-of-credit draw requests
- Setting up or changing autopay
- Changing the bank account we draw from
- Interest paid last year, for taxes
- Copies of your closing documents
- Updating your address or contact details
- If you are going to be late, or cannot pay this month
If money is tight this month, tell us before the due date. We would rather work it out with you than have you go quiet.
Client stories
-
Since my first loan with Ascendus, I have increased my staff, the number of children I can serve, and raised my credit score by 90 points.
Ybelia Almonte
DCAG Daycare
-
Ascendus has really gotten me into a good habit of keeping up with my finances, making sure I’m noting what’s going out the door and what’s coming in. It’s been a really great learning experience that’s given me confidence and consistency.
Quontay Turner
Emerald City Plant Shop
-
You guys are amazing. Very reliable. I can rely on you all. Like if I need help I could definitely depend on you guys.
Nema Gajadhar
Roosevelt Pups